Frequently Asked Questions (FAQ)

Orders & Shipping

✓ Free Shipping Available
✓ 30-Day Returns & Exchanges
✓ Secure Checkout
✓ Easy Size Exchange
✓ Customer Support Available
✓ Tracking Included on All Orders

How long does shipping take?

Orders are typically processed within 1–3 business days.

Delivery times vary depending on your location and shipping method. Once your order has shipped, you will receive a tracking number via email.

Do you offer free shipping?

Yes. Free shipping promotions may be available on qualifying orders. Please check the current offer displayed on our website.

Can I track my order?

Absolutely.

Once your order ships, you'll receive a tracking number by email so you can monitor your package's journey.

Can I cancel my order?

Orders may be canceled before they are processed or shipped.

If your order has already been shipped, please wait until delivery and contact us regarding a return or exchange.

Products & Sizing

How do I choose the right size?

Please refer to the size chart provided on each product page.

If you're between sizes, we generally recommend sizing up for a more relaxed fit.

Do your styles run true to size?

Most customers find our clothing true to size.

However, fit may vary slightly depending on the style and design of the garment.

What if I'm between two sizes?

For maximum comfort, we recommend choosing the larger size.

Are your clothes suitable for different body shapes?

Yes.

Many of our styles feature relaxed silhouettes designed to provide comfort and flattering wear for a variety of body types.

Do you offer plus sizes?

Size availability varies by style.

Please check individual product pages for available size options.

Fabric & Comfort

What fabrics do you use?

Many of our collections feature breathable cotton-linen blends and lightweight fabrics selected for comfort, softness, and everyday wear.

Fabric composition may vary by style and is listed on each product page.

Is the fabric breathable?

Yes.

Our fabrics are selected with warm-weather comfort in mind and are designed to feel lightweight and breathable throughout the day.

Will the clothing feel hot during summer?

Our lightweight fabrics help promote airflow and comfort during warmer weather, making them ideal for spring and summer wear.

Is the fabric soft?

Yes.

Our clothing is designed to feel comfortable against the skin and suitable for all-day wear.

Are the garments see-through?

Most styles provide comfortable coverage.

For lighter colors, we recommend nude or light-colored undergarments for the best experience.

Do the fabrics wrinkle?

Natural fibers such as cotton and linen may develop some wrinkles during wear, which is part of their natural character and relaxed appearance.

Dresses

Are your dresses suitable for everyday wear?

Absolutely.

Our dresses are designed for daily wear, travel, brunch outings, vacations, weekend activities, and casual occasions.

Are your dresses suitable for hot weather?

Yes.

Many of our dress styles are designed with lightweight fabrics and relaxed fits that help keep you comfortable during warm weather.

Do your dresses have pockets?

Some styles include pockets while others do not.

Please refer to the product description for specific details.

Tops & Blouses

Can I wear your tops for work and casual occasions?

Yes.

Many of our tops are designed to transition easily from casual daytime wear to office-friendly outfits.

Are the tops easy to layer?

Yes.

Many of our lightweight tops pair well with cardigans, jackets, and seasonal layers.

Pants & Bottoms

Are your pants comfortable for all-day wear?

Yes.

Our pants are designed with comfort and ease of movement in mind, making them suitable for daily activities and travel.

Are the waistbands stretchy?

Some styles feature elastic waistbands while others have structured fits.

Please check the product page for specific details.

Are your pants suitable for warm weather?

Many of our lightweight pants are designed for breathability and comfort during spring and summer.

Care Instructions

How should I wash my clothing?

We recommend machine washing in cold water on a gentle cycle.

Hang drying is recommended whenever possible to help maintain the garment's appearance.

Can I machine wash cotton-linen garments?

Yes.

For best results, wash in cold water and avoid excessive heat during drying.

Will the garment shrink after washing?

Following the care instructions helps minimize shrinkage and maintain the garment's shape.

Returns & Exchanges

What is your return policy?

We offer a 30-Day Return & Exchange Policy.

If you're not completely satisfied with your purchase, please contact us and we'll be happy to assist you.

Can I exchange for another size?

Yes.

Size exchanges are available within the return and exchange period, subject to product availability.

Who pays for return shipping?

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

When will I receive my refund?

Refunds are typically processed within 5–10 business days after the returned item has been received and inspected.

Payments & Security

Is my payment information secure?

Yes.

All transactions are processed through secure encrypted payment systems to protect your personal and payment information.

What payment methods do you accept?

We accept major credit cards, PayPal, and other payment methods available at checkout.

Contact Us

How can I contact customer support?

If you have any questions regarding products, sizing, orders, shipping, returns, or exchanges, please contact our customer support team.

📧 Email: mokiboje38@gmail.com